FAQ

Hello and welcome in my online shop! You can see more of my work here: giuliasagramola.it

>Who are you?

I'm Giulia, an italian illustrator. I like create personal stuff with my hands, expecially toys, books, t-shirts and accessories.

>Who makes the stuff you sell here?

All the stuff you can find here is designed by me. I design my t-shirts and screenprint them in a local shop in Barcelona, I sew my Monster and Bau pillow, I design and selfpublish my books.

>Where do you ship?

I ship worldwide, wherever you want. Everything I ship is been sent through regular mail. Feel free to ask me a tracked shipping if you prefer.

>What forms of payment do you accept?

I gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

>How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

>Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.

>When will you send me my items order?

Your order will be shipped within 2/3 business days after payment is received. All the items are shipped well packed in good and safe envelopes. I usually use ordinary mail, but if you want I can ship your items as registered mail, please contact me before paying and I will send you a revised invoice.